Quality Assurance Assistant

Employment Type

: Full-Time


: Accounting


Supports the QA Supervisor in maintaining and improving the basic functions of the Quality Management System


  • Responsible for document management system and document changes as part of the Quality Management System; including drafting, routing for approvals, distributing current revisions, recording document change training, following up on past due items.
  • Responsible for facilitating monthly gauge calibrations; including distributing lists of gauges due, communicating with calibration contractor and internal personnel, reporting gauge issues, issuing new gauges, and updating gauge records in gauge tracking system.
  • Proposes and facilitates improvements to QMS utilizing continuous improvement tools.
  • Facilitates changes to records in ERP system.
  • Assists in facilitation of tasks related to corrective action system, including following up on tasks with task owners, facilitating follow up meetings, entering data into CAPA system.
  • Assists with administration of Item Review Board process.
  • Completes quality checks deemed necessary as a result of quality issues or initiatives, including auditing of finished goods for quality parameters and quality checks during the production process.
  • Manages storage of quality system records (paper and electronic).

Job Requirements:


  • Ensure that Process Document Changes (PDCs) are completed correctly and in a timely manner.
  • Ensure that gauge calibrations are completed and information logged correctly and in a timely manner.
  • Ensure that quality records are maintained and stored correctly according to quality procedures.
  • Support QA Supervisor in managing the Quality Management System.


Required Knowledge and Skills

  • Minimum Associates degree or 2 years applied experience preferred
  • Fluent in use of Microsoft Word and Excel; experience with Quality software/ERP systems a plus
  • Excellent visual acuity and attention to detail
  • Excellent verbal and written communication
  • Quality Assurance experience or training a plus


  • Learning information systems and process flow
  • Identifying gaps in QMS processes and providing solutions

Report Preparation

  • Calibrations due reports, overdue task reporting, other reporting as assigned by QA Supervisor

Major or Unusual Problems

  • Understanding interaction of all departments with Quality Assurance and developing communication skills to properly collaborate with others who use the QMS

Contacts Within and Outside the Organization

  • INSIDE: All departments as required
  • OUTSIDE: Calibration contractors

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